Every Great Cup Starts with Understanding

Frequently Asked Questions

Explore everything you need to know about NOTA from sourcing and roasting to brewing, freshness, and delivery. If you can't find the answer you're looking for, we're always here to help.

What makes NOTA coffee special?

Every coffee we roast is carefully sourced from exceptional farms and roasted in small batches to highlight its unique flavor profile. We focus on quality, transparency, and freshness in every bag.

What do the colored dots on the NOTA logo mean?

The colored dots represent the different flavor notes that can be found in specialty coffee. Every coffee tells a different story from bright citrus and floral notes to rich chocolate and caramel sweetness.

Which brewing method is best for your coffee?

Each coffee includes recommended brewing methods on its product page. Most of our coffees perform beautifully with:

  • V60
  • Pour Over
  • French Press
  • AeroPress
  • Espresso (selected coffees)
Do you offer wholesale coffee?

Yes. We work with cafés, restaurants, offices, and hospitality businesses. Contact us to discuss wholesale pricing and custom roasting options.

Can I return my order?

Because coffee is a fresh food product, opened bags cannot be returned. If your order arrives damaged or incorrect, please contact us and we'll make it right.

Let's Start the Conversation

Tell Us Your Coffee Story

Whether you're looking for the perfect coffee for your home, sourcing beans for your café, or simply have a question about our coffees, we'd love to hear from you. Our team will get back to you as soon as possible.